Sunday, August 1, 2010

The Kuppam Hp i-community program

a description of the Kuppam HP i-community program

Village photographer program of the Kuppam HP i-community



To access the document link Village Photographer program

Village Telecentre program in Karnataka

Nemmadi program in Karnataka
Authors
1.    Shri Rajeev Chawla IAS Secretary e-Governance Government of Karnataka,
2.    Anirban Mukerji – e-Governance Consultant
Published “A journey through three states Common Service Centres Programme (CSC) Review, NeGP, India” for i4D Magazine August 2007 http://i4donline.net/index.asp
Nemmadi in Kannada means peace of mind. The Vision of the Nemmadi project is to empower rural citizens, provide direct access of government services to the citizens and bring government services to the doorstep of the citizen.

1. Introduction

Government of Karnataka (GoK) has been a pioneer in leveraging Information technology in easing the lives of both urban and rural citizens. One of the most path breaking of these e-governance applications is Bhoomi that enables “over the counter” delivery of computerized land records to farmers from the 203 taluka (Tehsil) offices of the State
While the Bhoomi program tremendously benefited the farmers there was a demand for establishing of delivery centres for land records at the village level itself. The need for decentralization of Bhoomi catalyzed the development of the “Nemmadi program” program of the Government of Karnataka.
The State Government understood that it could not establish and operate computer centres at every village and hence decided to establish these centres in the villages under a Public Private Partnership model. It was also apparent that these village telecentres would not be viable if only land records were delivered from these centres and for viability, other e-governance services also needed to be delivered through these village telecentres.

Tuesday, July 27, 2010

Experience in Passport Seva Kendra

Recently Deccan Herald had come up with a negative article on the Passport Seva Project which blamed all ills on the Vendor, TCS without giving a chance to TCS to provide its side of the story. Hence thought of providing details of my personal experience of the Passport Seva Project in Bangalore

My wife yesterday went to get her Passport re-issued in the Bangalore Passport Seva Kendra. The overall experience was good and was a far cry from the harassment we faced when getting the original passport issued in Chennai, 10 years back.  
She had made an online appointment and reached the Passport Seva Kendra 30 mts prior to her scheduled appointment time, the staff in the PSK were well behaved and allowed her in early. She completed all her formalities in time and only delay that happened was at the stage of the meeting with the Government Officer in the PSK. While the queue is regulated at the entry stage of the PSK once you are in the PSK, at the other subsequent counters it seemed from her experience that there was not any organised queuing. I am giving second hand feedback as I was not present.
Overall the staff was friendly and helpful and it was a pleasant experience getting her passport done

Delay in Payment of Social Security Pensions by Government of Karnataka

Publication: The Times Of India Bangalore; Date: Jun 19, 2010; Section: Times City; Page: 5 

TREASURY OF ILLS? TROUBLE IN PENSIONERS’ PARADISE Treasury Dept Stinks Pensions Pending For 6 Months Officials Blame Erratic Power Supply Nirmala M Nagaraj | TNN 

Bangalore: The Global Investors’ Meet may have raked in a grand Rs 3 lakh crore (if only on paper) from investors across the globe, but the state of the state treasury department, the repository of wealth and centre of all monetary transactions, is simply poor. 

    A visit to the Bangalore District Urban treasury office at MySugar building on JC Road reveals its true status — old, broken furniture dumped in a corner, torn window curtains, papers and files scattered amid dust and to top it, an unbearable toilet stench. Sadly, state treasury officers work amid these pathetic conditions. With this working environment, it comes as no surprise that it has affected the overall functioning of the government machinery. If local economic requirements are not being met, what will happen to global ones? 

AGED WAIT FOR PENSION 
Something as fundamental as pension has been delayed for more than six months by the inefficient treasury department. Widow pension, old age pension and pension allocated to the physically handicapped are waiting to be disbursed for more than six months now. Officials blame it on the shortage of power supply. “Without power, we can’t operate computers and this has affected data entry and regular disbursal of pension, as well as adding new pension beneficiaries. Because of this, widows’ pension has been delayed but we will pay them arrears from the date of notification of sanctioning pension,” said Lakshmi, a treasury officer. 

Friday, April 30, 2010

United Nations releases 2010 e-Governance Survey; India ranked at 119th in the World

The United Nations has released its 2010 e-Governance survey which can be accessed at the following link.  UN e-Governance page

As per the survey, " most portals and websites have remained stagnant since 2008 Survey in terms of developing new features. As a result, the region as a whole has regressed in the 2010 survey and remains far below the world average".


India has scored 0.3567 in the E-Government development index value which is below 0.3814 scored in 2008. India's rank in the World e-Government development ranking is 119 falling from 113 in 2008. In the "South Asia" grouping India is 4th below Maldives, Iran and Sri Lanka.

Korea has scored the first ranking in the World e-Government development ranking with a E-Government development index of 0.8785. The Survey states that the "National portal received the highest ranking and scored particularly high in providing services and tools for citizen engagement"