The document provides a brief outline of the National e-Governance Plan
1 NeGP Objective
1) Laying the foundation and provide the impetus for long-term growth of e-Governance within the country
2) Creating the right governance and institutional mechanisms
3) Setting up the core infrastructure and policies
4) Implementation of a number of Mission Mode Projects at the center, state and integrated service levels to
5) Creation of a citizen-centric and business-centric environment for governance.
1) Centralized Initiative, Decentralized Implementation
2) Identify services to be targeted Prioritize Services, Identify measurable service goals
3) Identify, appoint & empower Mission Leaders for various e-Governance Projects
4) Create mechanism for effective Private Sector participation
5) Put in place a common Infrastructure, Policies, Standards and Framework.
6) All services supported by 3 infrastructure pillars to facilitate web-enabled Anytime, Anywhere access
a) Connectivity: State Wide Area Networks (SWANs)/NICNET
b) National Data Bank/ State Data Centres ( SDCs)
c) Common Service Centres (CSCs) primary mode of delivery
3 List of
Mission Mode Projects
3.1 Federal Initiatives
Initiatives in departments like Income Tax, Central Excise, Passports/Visa & Immigration, Department of Company affairs, about 9 in number
Initiatives that are in the domain of the administration of the State Governments like Land Records, Commercial Taxes, Treasury Departments, Police Municipalities, Land and deed Registration, Citizen Services about 11 in number
3.3 Integrated e-Governance projects
These would be projects like e-Business facilitating Government to Business exchange, Electronic Data Interchange, India Portal, National E-Governance Gateway
3.4 Common Infrastructure
The Common Infrastructure to facilitate delivery of the above mentioned e-Governance projects would comprise of
1) Common Service Centers
2) State Wide Area Networks
3) State Data Centres
4 Role of Department of Information Technology
1) Program Structure for Common Infrastructure Projects like Common Service Centre, State Data Centre and State Wide Area Network comprising of
a) Funding for Projects
b) Program Design comprising of appointment of Consultants for preparation of centralized preparation of Tender ( Request for Proposal ) Documents
2) Human Resource Development and Training
3) Evangelizing e-Governance in both Federal Ministries and State Governments
4) Assessment of e-Governance projects already implemented
5 Infrastructure Pillars of NeGP
5.1 Common Service Centres (
1) Objective to create 100,000 centres in mostly rural areas of the country
CSC’s will mainly comprise of 1-2 computers, peripherals like printers, cameras , and will have the best available internet connectivity.
CSC will be operated by a entrepreneur who would have knowledge of operating computer and will facilitate the villagers in accessing
a) Government to Citizen services like Birth and Death Certificates, identity documents
b) Services offered by Private Sector Service providers like Insurance , Loans, digital photography
CSC scheme has been implemented on a Public Private Partnership mode where a private company has taken the responsibility of establishing CSC’s in a part of a State.
5) The role of the Government (
DIT) has been in part funding of the money for the recurring expenditure
6) Original project cost estimated at $ 1.1. Bn with contribution from government at $ 330 Mn (30%) and private sector at $ 770 Mn (70%). Post establishment of the scheme the current situation is that Government’s contribute is only $ 100 Mn (5%) and the contribution of the private sector is $ 1.9 Bn (95%)
5.2 State Wide Area Network
1) The SWAN will provide 2 Mbps Connectivity upto the Sub district level ( one administrative level below county). It will provide Data, Voice and Video Connectivity services to more than 100,000 Government offices
2) Overall project outlay US $ 750 Mn
3) Service based implementation and operational framework
a) Framerwork for IIIrd party audit of implementation
b) Strict Service Level Agreements with Contractors executing the SWAN
4) Except for 2-3 states the task of establishment of SWAN’s in most states has been completed and work awarded to private contracters.
5) Vendors like Tulip, Spanco and
UTL have bagged a large proportion of the contracts in most states. TCS has also won SWAN contracts in 3 states.
6) SWAN’s in many states like
Gujarat, Tamil nadu already established, Implementation in progress in many states like Karnataka, Haryana, Punjab
5.3 State Data Centre
a) To create a shared secure resource for consolidation of Data, Services, Applications & Infrastructure at the State/UT level to enable electronic delivery of core intra government , government to citizens and government to business services.
b) Ensure better Operations, Standardization of Systems & management control
c) Aggregation of IT Infrastructure (Hardware, Storage, Networking and Software) and Management Resources leading to reduced costs of creating common Infrastructure
2) Funding available for establishment of Data Centres around US $ 250 Mn
3) The project will be awarded through a transparent bidding mechanism, In most states, a composite evaluation of technical and commercial bids submitted by bidders
4) The Vendor will have set up the Data Centre and also manage it for a period of 5 years
5) Bidding completed in only one state – Andhra Pradesh, Tenders released in some states like Kerala, Haryana
6 Other successful e-Governance projects under NeGP
6.1 MCA 21
1) The first Mission Mode Project to be executed in the country
2) The Project has been executed by TCS.
3) MCA21 is envisioned to provide anytime and anywhere services to businesses by Ministry of Company Affairs. The project covers all major transactions like Registration and incorporation of new companies; Filing of annual returns/balance sheets/forms
4) The Technical infrastructure for the project comprises of A portal enables electronic filing of documents and a data Centre that serves as a secure electronic registry for storage and retrieval of records
5) The MCA21 covers a network of 25 MCA offices across the country and services more than 800 thousand registered companies.
6) To enable success of the project, the companies act has been modified and filing of all documents electronically on the MCA 21 portal has been made mandatory
7) As of
July 20, 2007, the portal registered an average of 17 lakh hits per day. The e-filings till then have totaled over 2.4 Mn. In all, 84,000 companies have been registered online.
1) A project of similar complexity as MCA 21
2) The project involves an expenditure of US $ 275 Mn , It has been bagged by TCS. The Project is under implementation.
3) The Passport Seva Project is intended to transform the delivery of all passport-related services across the country, with emphasis on process efficiency, citizen focus, employee productivity and system transparency.
4) The Project objectives are
a) Issue passports (fresh, re-issue, duplicate) in 3 working days and other miscellaneous passport services on the same day
b) Deliver services in a citizen friendly manner through multiple ways
c) To enable the above many processes and bottlenecks like the procedure of police verification have been re-engineered